Privacy Policy

Introduction

FlowSystem AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data:

• Name and contact information (email address, phone number, business address)
• Business information (company name, industry, size)
• Billing and payment information
• Account credentials
• Communication preferences

Usage Data:

• IP address and device information
• Browser type and version
• Pages visited and time spent on pages
• Referring website addresses
• Operating system and platform

Cookies and Tracking Technologies:

We use cookies, web beacons, and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Process your transactions and manage your account
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and customer service requests
• Communicate with you about products, services, offers, and events
• Monitor and analyze usage and trends to improve user experience
• Detect, prevent, and address technical issues and fraudulent activity
• Comply with legal obligations and protect our rights

How We Share Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
• Legal Requirements: We may disclose your information where required by law or in response to valid requests by public authorities
• Protection of Rights: We may disclose information to protect and defend our rights, property, or safety, or that of our users or others
• With Your Consent: We may disclose your personal information for any other purpose with your consent

Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Opt-Out: Opt out of marketing communications
• Restriction: Request restriction of processing of your information
• Objection: Object to our processing of your information

To exercise these rights, please contact us at tamara@flowsystem.ai.

Third-Party Services

Our service may contain links to third-party websites or services that are not owned or controlled by FlowSystem AI. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

California Privacy Rights

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information. We do not sell personal information.

GDPR Compliance

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We process your personal data based on legitimate interests, contractual necessity, or your consent. You have the right to access, update, or delete your personal information at any time.

Do Not Track Signals

We do not currently respond to "Do Not Track" signals from web browsers. When a universal standard for responding to Do Not Track signals is established, we will reassess our response approach.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: tamara@flowsystem.ai
• Website: flowsystem.ai