Privacy Policy - FlowSystem AI
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Privacy Policy

Last Updated: March 11, 2026

Introduction

FlowSystem AI LLC, doing business as FlowSystem AI ("FlowSystem AI," "we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data:

  • Name and contact information (email address, phone number, business address)
  • Business information (company name, industry, size)
  • Billing and payment information
  • Account credentials
  • Communication preferences

Usage Data:

  • IP address and device information
  • Browser type and version
  • Pages visited and time spent on pages
  • Referring website addresses
  • Operating system and platform

Cookies and Tracking Technologies:

We use cookies, pixels, tags, and similar technologies to support site functionality, understand traffic and engagement, and improve our marketing and services. This website currently uses tools such as Google Tag Manager and may use related analytics or advertising technologies from time to time. You can instruct your browser to refuse some cookies or to notify you when a cookie is being sent, but parts of the site may not function properly as a result.

How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services
  • Process your transactions and manage your account
  • Send you technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze usage and trends to improve user experience
  • Detect, prevent, and address technical issues and fraudulent activity
  • Schedule demos, respond to inquiries, and process lead forms
  • Process trial signups, subscriptions, and payments
  • Comply with legal obligations and protect our rights

How We Share Your Information

We may share your information in the following situations:

  • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us, including providers that support website analytics, forms, scheduling, communications, hosting, payment processing, customer relationship management, and related operations
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
  • Legal Requirements: We may disclose your information where required by law or in response to valid requests by public authorities
  • Protection of Rights: We may disclose information to protect and defend our rights, property, or safety, or that of our users or others
  • With Your Consent: We may disclose your personal information for any other purpose with your consent

Forms, Payments, Calls, and Messages

If you submit a form, book a demo, start a trial, make a purchase, call us, or communicate with us by text message or other messaging channels, we may collect and use the information you provide in connection with those interactions.

  • Lead and contact forms may be processed by third-party form or CRM providers
  • Payments and checkout may be processed by third-party payment processors such as Stripe
  • Calls and messages may be routed, logged, recorded, transcribed, or stored by us or our communications providers as permitted by law and for operations, quality assurance, training, support, and recordkeeping
  • If you provide a phone number, we may use it to contact you about your inquiry, account, service, or transactions, subject to applicable law

Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against interception or misuse.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your information to another service
  • Opt-Out: Opt out of marketing communications
  • Restriction: Request restriction of processing of your information
  • Objection: Object to our processing of your information

To exercise these rights, please contact us at legal@flowsystem.ai.

Third-Party Services

Our service may contain links to third-party websites or services that are not owned or controlled by FlowSystem AI. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We encourage you to review the privacy policies of any third-party sites you visit.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

California Privacy Rights

If you are a California resident, you may have certain rights regarding your personal information under applicable California privacy laws, subject to eligibility, verification, and legal exceptions. We do not sell personal information for money, and we do not knowingly sell or share personal information in a manner that would require an opt-out under every use case.

International Users

If you access the site from outside the United States, you understand that your information may be processed in the United States and other jurisdictions where we or our providers operate. Depending on your location, you may have rights under applicable data protection laws, which you may request by contacting us.

Do Not Track Signals

We do not currently respond to "Do Not Track" signals from web browsers. When a universal standard for responding to Do Not Track signals is established, we will reassess our response approach.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: