Find the money leaking out of your phone
Most home-service teams miss more calls than they think. Nights, weekends, mid-job, peak season. Every one of those calls is a customer who was ready to buy. Take 60 seconds and see what it costs you, then grab the 48-Hour Recovery Plan to plug the leak.
Your missed call math
This is conservative. It assumes a missed caller never calls back and does not count the lifetime value of a customer who signs up for maintenance or calls you again next season.
Callers who hit voicemail usually just call the next company on the list. The fix is not answering more. It is making sure no call dies unworked.
Plug the leak in 48 hours
You do not need new software to stop the bleeding this week. The plan below uses the phone system and tools you already have. The first two steps are free to read right now. Enter your email and we will send the full plan with every script included.
Pull your call log for the last 30 days. Count calls that rang out, went to voicemail, or came in after hours. Most owners guess low by half. Write the number down. That number times your average ticket is your recovery target, and it is the only metric this plan cares about.
Voicemail is where jobs go to die. Replace yours with a greeting that gives the caller something to do right now: "Sorry we missed you. Text this same number and we will get you on the schedule today." Then make sure someone owns texting back within 5 minutes. A caller who gets a text in 5 minutes rarely keeps dialing your competitors.
Or let the system do all six steps for you
The 48-Hour Plan works, but it runs on discipline. Somebody has to see the missed call, send the text, make the callback, and log it, every single time, forever. FlowSystem installs the whole workflow instead: calls answered, leads called back in under 60 seconds, appointments booked, your CRM updated, your team alerted. Flora is the voice on the line. The product is the recovered job.